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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Nathan Denny

Nathan Denny

April 21, 2026

5  out of  5
rating by Nathan Denny
"Dustin did an awesome job finding new rates for a vehicle we were searching for and to inform us of a discount to our premiums. Service has always been excellent here."
We responded:
"Nathan, I appreciate you leaving us a review, especially with the comments that the service is always excellent here. As the owner of the business, I strive to hire people who can deliver at an excellent level and give you an excellent experience. Thank you for the feedback. I appreciate you."
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Melissa Godberson

April 20, 2026

5  out of  5
rating by Melissa Godberson
"Great customer service 👍"
We responded:
"Hi Melissa! Thanks for the comment about our customer service. You’ve been with us for a long time and I appreciate you. I also love to see five stars from you. ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ "
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Carl Fletcher

April 20, 2026

5  out of  5
rating by Carl Fletcher
"They worked with me to get a fair and reasonable price."
We responded:
"Karl, I am super excited for you that we found a way to keep your prices fair without cutting the great coverage we provided you for all these years. Thank you for your patience in the process. We appreciate you."
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Jada Matson

April 17, 2026

5  out of  5
rating by Jada Matson
"Very kind and helpful figuring out my car problems!"
We responded:
"Hi Jade! We are delighted to know you had a great experience with our State Farm office. If you ever need help in the future, please reach out to us again. We are here to help! "
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megan breigh

April 16, 2026

5  out of  5
rating by megan breigh
"Dustin was very personable. I was dreading getting this done but he made it easy. I feel relieved & confident moving forward with my new policies. Thank you!!"
We responded:
"Megan, thanks for the compliments about Dustin. He’ll be happy you feel better. Please let us know if you need any other insurance or financial services assistance. Welcome to the team! "
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Amanda Bragg

April 14, 2026

5  out of  5
rating by Amanda Bragg
"I had a great experience with my agent reaching out to me with a price quote that was much more reasonable than what I had been paying. I have always had good luck with State Farm coverage!"
We responded:
"Amanda, Great coverage doesn’t always cost a lot more. Under the care of a skilled professional, we save a lot of people money without cutting their coverages. Thanks for your business."
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Tim Boyte

April 12, 2026

5  out of  5
rating by Tim Boyte
"Needed to remove car and add a new car to insurance."
We responded:
"Hello Tim! Thank you for lying on us to continue to provide service for your auto insurance. We appreciate you. I hope you have many years of enjoying your new car. "
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Nickki Johnson

April 8, 2026

5  out of  5
rating by Nickki Johnson
"Kylie is the best EVER! Her customer service is personable and knowledgeable! She truly cares about her customers, which is few and far between. She is such a great asset to the firm! Keep it up Kylie. We need you! FIVE STARS!"
We responded:
"Niccki, We love hearing from happy customers like you. Nicole was so excited to hear that you called “the best”. Thanks for your loyalty and your feedback !"
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Brad Hockabout

April 3, 2026

5  out of  5
rating by Brad Hockabout
"Team Ricchini is wonderful!! 5-star service and 5-star savings/pricing!!"
We responded:
"Thanks for the compliments Brad. We are all very happy that you have an extremely high satisfaction level with our office."
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melissa cantu

March 27, 2026

5  out of  5
rating by melissa cantu
"Dustin is the BEST!!! He took his time with us. Walked us through our policies, and answered our questions very thoroughly. Will always request him from now on. Incredible customer service."
We responded:
"Melissa, it’s great to hear you had an excellent experience with Dustin. Thanks for your loyalty and the nice review. "
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Paris

March 24, 2026

5  out of  5
rating by Paris
"this agency is so sweet and informative! Dustin messaged me recently and asked about my insurance. it was my first time switching on my own, he was kind, welcoming and friendly. I've never had any problems with state farm and their prices are always fair!"
We responded:
"Paris, thank you for taking the time to write such a nice review! We appreciate you and look forward to working with you. "
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Sara Hancock

March 19, 2026

5  out of  5
rating by Sara Hancock
"Very friendly agents! One of the best insurance offices I’ve worked with. Always incredibly responsive. Decreased my price over $100 when I switched to them!"
We responded:
"Sarah, thanks for the five star review. Isn’t it great getting the best insurance the industry has to offer and we save you $100? Stay in touch and you’ll probably see your rates. Go down a little bit more later in the year. We just love good drivers."
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Tony Poma

March 16, 2026

5  out of  5
rating by Tony Poma
"Great Service"
We responded:
"Thank you Tony! We love serving hard working people like you. "
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Rocky Houghtaling

March 11, 2026

5  out of  5
rating by Rocky Houghtaling
"Dustin was great to talk to. He was very informative and answered every question I had in a friendly manner. Great experience!"
We responded:
"Rocky, I am thrilled to hear that you’ve had such a great experience with my newest team member. It is part of our process to help people like you make well informed decisions and always be responsive when I asked a question. Thank you for the review and the feedback on Dustin’s performance."
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Grant Rice

March 5, 2026

5  out of  5
rating by Grant Rice
"Kylie is always quick to pick up the phone and very pleasant to deal with. She and her office make the frustrations of insurance a lot easier to deal with. I recommend them to everyone!"
We responded:
"She’s a pretty awesome person! And we all love having her around. Thanks for the five star review Grant."
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Alonda Bollenbacher

March 3, 2026

5  out of  5
rating by Alonda Bollenbacher
"They are awesome! Every time I call they are very helpful."
We responded:
"Alonda, it’s great to hear that you feel so positive about our insurance agency. Please keep calling us and we’ll keep answering the phone and answering all your questions for you."
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Kaiden Jeffrey

March 3, 2026

5  out of  5
rating by Kaiden Jeffrey
"Always answer in a short amount of time, they answer all the questions I have"
We responded:
"Hi Kaiden! We appreciate you and your review. Thank you for allowing us to serve you with the best insurance at competitive prices. "
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Elizabeth Peck

February 27, 2026

5  out of  5
rating by Elizabeth Peck
"Tom was Absolutely professional and kind and knowledgeable. Treated me with complete kiindness… Tom not Matt …Tom"
We responded:
"Elizabeth, Thank you for your trust and for the five star review. We will pass along to Tom your kind words about him. We love having him here because he is such a kind man. You are appreciated. Blessings to you."
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Jesse McCullough

February 26, 2026

5  out of  5
rating by Jesse McCullough
"kylie is an amazing agent , super helpful and knows her stuff"
We responded:
"Jesse, we are so pleased to hear that Toni went above and beyond when assisting you! Thank you for your kind words and for choosing Matt Ricchini State Farm Agent! -Matt"
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Daniel Mahan

February 26, 2026

5  out of  5
rating by Daniel Mahan
"By far the best experience I've had with an agent. All other staff are wonderful and easy to work with. Highly recommend!!!"
We responded:
"Daniel, all of us at the office appreciate your five star review and wonderful comments about the way we’ve been able to serve you. Thank you."
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Meghan Petersen

February 18, 2026

5  out of  5
rating by Meghan Petersen
"I am 30 and still learning all the ins and outs of car insurance and claims. The team at Matt Ricchini State Farm especially Tom and Kylie were super helpful in explaining the details and going about the process of filing a claim, working with a repair shop, filing a supplemental, and understanding the pay outs. It was reassuring to have people on my side and walking me through each step so I could make informed decisions."
We responded:
"Hi Meghan! I am thrilled to hear that the team members at my office were able to support you and to provide you with information that helped you get your claim completely processed. Thank you for being our customer. We do appreciate you."
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Jarrod Johnson

February 17, 2026

5  out of  5
rating by Jarrod Johnson
"Matt’s State Farm office has always been top notch. We have been working with him and his team for quite some time now, and we have never been disappointed. His team is one of honesty, integrity, and transparency…something that we value highly seems to be more difficult to come by these days. That is precisely why Matt and his team stand out, and I would recommend them in a heartbeat."
We responded:
"Thank you Jarrod. We appreciate your comments. "
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Heather Paine

February 16, 2026

5  out of  5
rating by Heather Paine
"Matt’s office is the best they are all so helpful and so pleasant to work with. I feel like they really look out for our best interests."
We responded:
"Thank you for the nice review. We love seeing comments like yours. We consider it our pleasure to serve you and your family. "
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JANELLE

February 10, 2026

5  out of  5
rating by JANELLE
"This company is very good when you need help! Kylie is the person that always helps me when I need it. She definitely deserves more than 5 stars 🌟 They are also very good at helping you after accidents. I lost my first Honda due to that and they made sure to get my replacement! Love them!"
We responded:
"Janelle, I’m so thrilled to hear about your experience with our company. Please send your family and friends so we can get them an amazing experience too. 😀"
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Lisa Rybar

January 22, 2026

5  out of  5
rating by Lisa Rybar
"I can not say enough about State Farm/Matt Ricchini and his staff, they are the epitome of what customer service should be!! Thank you!"
We responded:
"Lisa, All of us at the office love seeing your comments in this review! Thanks for allowing us to serve you and your family and provide you with an excellent insurance plan. "