Reviews

"My mother has been a loyal customer with State Farm for over 30 years, bundling multiple services—including home, auto, and life policies—under their care, and both her and my experience has been nothing short of exceptional.

Tom Bartusiak and Matt Ricchini are PHENOMENAL!
Always kind, attentive and they treat us like family.

The Ricchini Team is absolutely unmatched in longevity and consistency, as is State Farm.

Finding an agent and a company you can trust for three decades is rare, extremely rare.

State Farm has consistently delivered stability, reliability, and peace of mind through every stage of our lives.

Their bundled packages offer incredible value without ever sacrificing the quality of coverage and they have managed the multiple policies effortlessly.

Whenever needed, the assistance, and support has been responsive and professional.

Just today, Tom got us in for our appointment and showed genuine care during what could have been a stressful situation, but this is what sets them apart.

"If you are looking for an insurance provider that and agent that shows you that you are valued then look no further than Team Ricchini at State Farm.

Thirty years of stellar service speaks for itself—they have earned my highest recommendation!""

"I can’t recommend State Farm-Matt Ricchinis office enough! They go out of their way to help in any way. I highly recommend Matt Ricchini and his staff for all your home and vehicle needs. Five stars!!!"

"Kylie from the Ricchini team has been awesome working with. She’s been very helpful with my questions and concerns."

"I had a great experience working with Kylie State Farm customer service. She was very helpful and patient throughout the process and did an excellent job helping me navigate my car insurance premium. Kylie took the time to explain everything clearly and made the whole process much easier for me. I really appreciate her professionalism, kindness, and willingness to help. She provided excellent customer service, and I would definitely recommend her to anyone who needs assistance!"

"I’m a returning customer to Matt’s office. Years ago it made sense to change, and when I was looking for a new insurance company this office immediately came to mind. Kylie has been wonderfully kind and helpful. I look forward to working with this team going forward. Their rates blew everybody else out of the water!"

"All of the staff are so friendly and welcoming. Special shout out to Tom for his help with a claim and his top notch customer service."

"Very nice update. Jamie and Kylie were awesome. Very professional and caring"

"Very attentive. Very helpful with suggestions."

"Kylie is always helpful and quick to get me quotes on any of my vehicles. Great customer service."

"I can’t thank Dustin Marshall enough for his help in finding the best homeowners and car insurance policy to Fit my needs.
I had been with my prior insurance company for 10 years and the one before that close to 20 years. I was very reluctant to spend the time and energy necessary to find a new company and make the switch. I am actually saving a few thousand dollars and wish I would have made the change sooner.
Having a real agent and local office is the icing on the cake."

"Agent Tom is the best, helped with things I didn't even know I needed or that were available."

"Amazing customer service! Helped me find the policy that fit me. I would plan on using State Farm for my other vehicle insurance needs!"

"Met Tom for the first time very polite did a great job .I believe Matt walked by a couple times , wish he would have said Hi or introduce himself.I been with state farm since 1984"

"I called to change the due date because I changed my job and Tom was a big help"

"Their team is always so helpful and responsive!"

"Great communication. The best attention to details from my insurance agent in my life. Made sure everything is properly covered."

"Tom is always professional and empathetic. He explains the coverages and processes in a manner that is very understandable."

"It’s always great with Team Ricchini! Kylie & Tom are the best! They always take care of me when I have any questions, etc"

"Just had a great experience working with Dustin Marshall at the Matt Ricchini State Farm Agency. I was able to get a new homeowner’s and vehicle policies. This agency was referred to me by my friend Paul K who has been with them for many years."

"Dustin was incredibly helpful and very positive!"

"Dustin was very friendly and knowledgeable and a pleasure to work wirh; he addressed all my concerns. A big Hi 5 to Dustin!"

"Fast and friendly service, by both Dustin and Tom, to get insurance coverage on my new car purchased over the weekend. Mondays can be hectic, but it sure didn’t slow these two down from making sure I had appropriate coverage."

"Kylie from Team Ricchini provided excellent service. Despite my poor English, she found a way to help me vía text message using a trasnlator"

"I had questions regarding my insurance bill and Kylie was great and she was able to help me with my situation. Very much appreciated."

"I didn't have my new insurance card on hand and they emailed and texted it to me.Thank you!"