State Farm® Insurance Agent Matt Ricchini
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Farough Abak
October 2, 2026
"I had a great experience working with Kylie State Farm customer service. She was very helpful and patient throughout the process and did an excellent job helping me navigate my car insurance premium. Kylie took the time to explain everything clearly and made the whole process much easier for me. I really appreciate her professionalism, kindness, and willingness to help. She provided excellent customer service, and I would definitely recommend her to anyone who needs assistance!"
"Farough,
Thank you for the kind words and the five star review. Kylie is genuinely a great person and loves helping others. She is a significant asset to our team and to our client base. Thank you again for the Google review. -Matt Ricchini
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J
October 1, 2026
"I’m a returning customer to Matt’s office. Years ago it made sense to change, and when I was looking for a new insurance company this office immediately came to mind. Kylie has been wonderfully kind and helpful. I look forward to working with this team going forward. Their rates blew everybody else out of the water!"
"Jennifer, Welcome back! It’s great having you back at The Farm :)
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Christi Knight
October 1, 2026
"All of the staff are so friendly and welcoming. Special shout out to Tom for his help with a claim and his top notch customer service."
"Hello Christi !
Thank you for being a loyal customer. We all appreciate you and hope to continue serving you for many years to come. "
Jill John
September 28, 2026
"Very nice update. Jamie and Kylie were awesome. Very professional and caring"
"Hello Jill and thank you for the kind words. "
Rob Copenhaver
September 28, 2026
"Very attentive. Very helpful with suggestions."
"Hello Rob. We appreciate your comments about our insurance company and the 5-star rating "
Aidan Hatfield
September 28, 2026
"Kylie is always helpful and quick to get me quotes on any of my vehicles. Great customer service."
"Thank you Aiden! Our pledge is to be responsive, accurate, and friendly. I’m happy to hear Kylie is treating you very well. "
Stacy Fabrizzio
September 23, 2026
"I can’t thank Dustin Marshall enough for his help in finding the best homeowners and car insurance policy to Fit my needs.
I had been with my prior insurance company for 10 years and the one before that close to 20 years. I was very reluctant to spend the time and energy necessary to find a new company and make the switch. I am actually saving a few thousand dollars and wish I would have made the change sooner.
Having a real agent and local office is the icing on the cake."
"Hello Stacey, I am thrilled to hear about the experience you had working with Dustin. I’m also very happy that we’re providing you quality insurance from a local group of professionals and helping you keep your money in your pocket. Please tell your friends and family about us. We will take great care of them too. "
Miriam Oxtoby
September 15, 2026
"Agent Tom is the best, helped with things I didn't even know I needed or that were available."
"Miriam,
Welcome to our team. We are thrilled to have you as a customer and look forward to helping you with your insurance needs so that even in the face of uncertainty, you will be confident of how things will go."
Nerb 010
September 9, 2026
"Amazing customer service! Helped me find the policy that fit me. I would plan on using State Farm for my other vehicle insurance needs!"
"Hello! And thank you for the amazing comments about our care and service. "
Eric Frans
September 8, 2026
"Met Tom for the first time very polite did a great job .I believe Matt walked by a couple times , wish he would have said Hi or introduce himself.I been with state farm since 1984"
"Hi Eric! We are really thankful for you. Your tenure is amazing. THANK YOU. 🙏🏻
I would love to get to know you better since you were just transferred to us. Let’s get a time set to talk over a coffee or a Diet Coke 😃"
Tony Missak
September 8, 2026
"I called to change the due date because I changed my job and Tom was a big help"
"Hello Tony! Thanks for the 5-star review and the kind words about Tom’s help. I appreciate customers like you. Thank you for the years of loyalty. -Matt"
Grace Anderson
September 1, 2026
"Their team is always so helpful and responsive!"
"Grace, The team appreciates you and the compliments you gave them. We all challenge ourselves to give our clients an excellent experience every time. You feedback made their day. Thank you. "
Mike Flor
August 28, 2026
"Great communication. The best attention to details from my insurance agent in my life. Made sure everything is properly covered."
"Hi Mike! Thanks for sharing how you feel about the level of service my team and I provide. We appreciate you. Let us know when we can help you again!"
Peggy Wolfe
August 14, 2026
"Tom is always professional and empathetic. He explains the coverages and processes in a manner that is very understandable."
"Hi Peggy! Thanks for the 5-star review of Tom’s service level. Thank you for being a loyal customer all these years! ♥️"
Jaylen
August 14, 2026
"It’s always great with Team Ricchini! Kylie & Tom are the best! They always take care of me when I have any questions, etc"
"Hey Jaylen! Thanks for the comments about our care team members! We appreciate you too!"
Willliam Winchell
August 13, 2026
"Just had a great experience working with Dustin Marshall at the Matt Ricchini State Farm Agency. I was able to get a new homeowner’s and vehicle policies. This agency was referred to me by my friend Paul K who has been with them for many years."
"Hello William! It pleases me to hear that you had a great experience with Dustin. It also pleases me a great deal to hear that Paul sent you our way. We promised him to always provide anybody. He introduces us to with Amazing, Care and Service. Thank you for the five star review."
Tom Dennison
August 12, 2026
"Dustin was incredibly helpful and very positive!"
"Hi Tom! Thank you for leaving Dustin a 5-star review. We sure are happy that you had a great experience. Thanks for your loyalty!!"
Rolinda Hollie
August 5, 2026
"Dustin was very friendly and knowledgeable and a pleasure to work wirh; he addressed all my concerns. A big Hi 5 to Dustin!"
"High five for Dustin’s excellent care and attention! Thanks for the feedback, Rolinda! We appreciate you. "
Paula Kyle
August 3, 2026
"Fast and friendly service, by both Dustin and Tom, to get insurance coverage on my new car purchased over the weekend. Mondays can be hectic, but it sure didn’t slow these two down from making sure I had appropriate coverage."
"Hi Paula! I agree with you about Mondays and the excellent care my team provides. Thank you for giving us the glowing feedback. -Matt
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Veronica Rueda
July 30, 2026
"Kylie from Team Ricchini provided excellent service. Despite my poor English, she found a way to help me vía text message using a trasnlator"
"Veronica,
I’m incredibly happy to hear about your experience working with Kylie. We try to take excellence to a new level and will even use technology to deliver an excellent experience for you. Thank you for the five star review"
Edwin Lango
July 24, 2026
"I had questions regarding my insurance bill and Kylie was great and she was able to help me with my situation. Very much appreciated."
"Thanks for the review. Kylie is a very helpful person. We appreciate you recognizing her for it. "
Phyllis Kilpatrick
July 24, 2026
"I didn't have my new insurance card on hand and they emailed and texted it to me.Thank you!"
"Hi Phyllis! The Team Ricchini way of doing things is to address the needs of our customers. Thanks for allowing us the opportunity to serve you. -Matt"
Bette Kavalec
July 24, 2026
"Dustin was knowledgeable and thorough. He answered my questions and solved my problem / question. Excellent service!!"
"Bette, Dustin is one of our outstanding advisors. We have three others that are excellent too 😁. Thank you for the acknowledgement!"
Jose Galaviz
July 22, 2026
"A pleasant and helpful staff."
"Good day Jose! I'm thrilled to hear that you had a great experience at our insurance agency. Our team enjoys helping people get great insurance and lots of discounts too. We look forward to serving you more in the years to come! -Matt"
Lauren Boever
July 15, 2026
"Kylie was so sweet and explained everything to me perfectly! I highly recommend working with her if you are looking for insurance."
"Lauren, I’m so excited to hear that you had a wonderful experience with Kylie today. Thanks for putting in such a great review. "