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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Sofia Balderas

Sofia Balderas

June 17, 2025

5  out of  5
rating by Sofia Balderas
"I called the office to make a change to my policy and Kylie was very pleasant and helpful. This office is excellent."
We responded:
"Sophia, thanks for the review about Kylie and our office. She really is a pro and is always polite and respectful. I’m glad to hear that you’ve had an excellent experience. Thank you for trusting us at Team Ricchini."
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Ericka Johnson

June 13, 2025

5  out of  5
rating by Ericka Johnson
"Jamie was amazing during our phone call! I was attending my children’s school event and we related to each other as mothers. My parents have a life insurance policy for me, and State Farm had my old phone number but she was able to complete the task and get everything done to update my life insurance policy. She was so easy and fun to talk to. Thank you so much Jamie and biggest momma hugs to you! We appreciate everything you do!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
Profile photo of Elizabeth Peck

Elizabeth Peck

June 10, 2025

5  out of  5
rating by Elizabeth Peck
"Absolutely professional and kind and knowledgeable. Treated me with complete kiindness… Kylie is amazing 🥲"
We responded:
"Elizabeth, it is so kind of you to say how well you were treated by Kylie. She’s one of the newer members of our team and will be thrilled to hear of your feelings about your experience. Thank you for your trust and for the five star review."
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Joe Bargonetti

May 21, 2025

5  out of  5
rating by Joe Bargonetti
"The State Farm here in bellevue is just fantastic. Kylie was very professional and very nice .I will continue to do business with them. Thank you Kylie and state farm"
We responded:
"Joe! You are welcome. It is our pleasure to provide you with an excellent level of service and helping you manage all of your risks. Kylie is excited that you left us a very positive review. Thank you. We appreciate you."
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Steve williams

May 21, 2025

5  out of  5
rating by Steve williams
"Just a GREAT GROUP there always has your back, cares when you need something done and GETS it DONE"
We responded:
"Thank you Steve! Our team loves helping customers like you who want an insurance company that gets the job done. We appreciate you!!! "
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Mike Spence

May 20, 2025

5  out of  5
rating by Mike Spence
"As always, quick and friendly service!"
We responded:
"Hey Mike! Thanks for the review. I just told Nicole you have to review and she was so excited to hear that. We appreciate you. Thanks for doing business with Team Ricchini."
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Patty Trouba

May 16, 2025

5  out of  5
rating by Patty Trouba
"Rochell was polite, professional and extremely helpful. We would recommend Matt and his team for all your insurance needs."
We responded:
"Patty, thank you for the compliment and the Google review. I appreciate the loyalty that you and Barry have provided over the years. I look forward to working with you and giving you the Large format calendar for the years to come."
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Fellisha Miller

May 9, 2025

5  out of  5
rating by Fellisha Miller
"I called the office to inquire about my renewal payment amount and Kylie was very pleasant and helpful. I received very good news and highly recommend getting your car insurance through State Farm with Matt Ritchini."
We responded:
"Felisha, we appreciate you leaving us a five star review. I know that Kylie will be excited to hear that you were appreciative of the level of service she provided you. That’s our goal: to provide excellent experiences to all our customers thank you again and we look forward to working with you in the years to come."
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Mike Champion

May 7, 2025

5  out of  5
rating by Mike Champion
"Thanks Nicole! I appreciate your hard work."
We responded:
"Hi Mike! Thanks for the review. I’m thrilled to hear that your experience with Nicole has been going so wonderfully. I appreciate you and thank you for being a loyal customer. "
Profile photo of Rafael Vazquez

Rafael Vazquez

May 6, 2025

5  out of  5
rating by Rafael Vazquez
"We appreciate Jamie so much for walking us through our options and for being so polite and patient. Huge shout out to Kylie for helping me set up the Safe and Save beacon and for answering all my questions!"
We responded:
"Rafael, we appreciate you and we appreciate you leaving us. A five star review. It thrills me to hear that multiple members of the team helped you get everything set up. I guess it’s true. It takes teamwork to make the dream work. Thanks again."
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Joey Goesboom

May 1, 2025

5  out of  5
rating by Joey Goesboom
"Matt and his team(Jamie) made the transition from my current insurance to them very easy. I truly appreciate their efforts and look forward to working with them in the future."
We responded:
"Joey, we are excited to have you on our team at Team Ricchini-Statefarm. "
Profile photo of Kathy Van Den Top

Kathy Van Den Top

April 25, 2025

5  out of  5
rating by Kathy Van Den Top
"Matt and his team were very helpful and quick to respond! Kylie was very professional and friendly."
We responded:
"Hi Kathy! Thanks for leaving us a Google review. I will share with Kylie your comments. I’m sure she’ll be excited to hear that you’re complementing her in this review. Thanks for your business. We all appreciate you."
Profile photo of Barry Fitch

Barry Fitch

April 8, 2025

5  out of  5
rating by Barry Fitch
"Matt helped my wife and I review our coverage to make sure we had the right coverage . Matt also helped my daughter with renters insurance. Very knowledgeable and patient. Highly recommend."
We responded:
"Barry! Thank you for the kind words in reviewing our agency. We are super excited to have you on our team as well as your daughter and hope to serve your needs for many years to come. Thank you for your business and again thanks for being on Team Ricchini."
Profile photo of Anthony Hettinger

Anthony Hettinger

March 24, 2025

5  out of  5
rating by Anthony Hettinger
"I had the privilege of working with Kylie, and I couldn’t have asked for a better experience. She was incredibly professional, patient, and understanding, especially when I had trouble grasping some things. She made sure to provide me with all the options available to save money and made the transition to a new policy so much easier. Her expertise and customer care were top-notch. I’m looking forward to working with her again in the future!"
We responded:
"Anthony, thank you for leaving us a review. I am personally thrilled to hear that the newest member of our team provided you with a high level of care. We are happy you chose us to be your insurance at financial services office. I know that Kylie will be very pleased to hear of your compliments on her work with you. "
Profile photo of Nicholas Scott

Nicholas Scott

March 20, 2025

5  out of  5
rating by Nicholas Scott
"Jamie did a wonderful job helping me go through the options and she was able to find a large discount other insurance agencies overlooked."
We responded:
"Nick, thank you for the five star review. I know Jamie works really hard at helping customers get great coverage and benefit from all the discount State Farm offers. We look forward to helping you and your family with all your insurance and financial services for many years to come. Thanks for choosing Team Ricchini "
Profile photo of Vicki Voet

Vicki Voet

March 17, 2025

5  out of  5
rating by Vicki Voet
"I received the best service. I would highly recommend this agency."
We responded:
"Vicki, thank you for sharing that you have had an excellent experience with my team. As a full service Insurance and financial services company, we look forward to working with you for many years. Thanks again for the review Blessings!"
Profile photo of Bailey Barcal

Bailey Barcal

March 11, 2025

5  out of  5
rating by Bailey Barcal
"Kylie Was very quick, friendly and efficient with getting us new insurance cards and switching over our insurance after purchasing a new vehicle."
We responded:
"Bailey, Thank you for the review and the kind words. I am sure Kylie will be excited to hear that you were pleased with her service. If there’s other help you need, you can count on us to be here."
Profile photo of Amy Galer

Amy Galer

March 10, 2025

5  out of  5
rating by Amy Galer
"They saved us from overpaying on both policies. We have more coverages than we did with our previous company. This switch has saved us over $100 a month on both. It pays to get quotes and have knowledgeable agents who know what you want, need and not just say "take or leave it." They were honest and friendly. Which in this day and age, is hard to come by in insurance companies. Thank you for going the extra, for us."
We responded:
"Amy, thank you for the Google review. My team and I are thrilled that you had such a great experience. We look forward to continuing to do business with you in the coming years as well as helping any of your friends or family members. Thank you for choosing Team Ricchini."
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Benjamin Goetz

February 25, 2025

5  out of  5
rating by Benjamin Goetz
"Great service, Nicole answered my questions efficiently and effectively."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
Profile photo of Ellie Sampson

Ellie Sampson

February 12, 2025

5  out of  5
rating by Ellie Sampson
"Transitioning to Team Ricchini was great. Excellent, personalized service. They listened to all my needs and preferences and made the move easy. Great experience"
We responded:
"Hi Ellie, thank you for the five star review and for joining Team Ricchini. We are thrilled to hear that your experience was excellent. "
Profile photo of Jeff Zacharia

Jeff Zacharia

February 3, 2025

5  out of  5
rating by Jeff Zacharia
"Matt did a great job explaining my coverages and options. He helped me understand how my insurance works in different situations. Thanks for the great service!"
We responded:
"Jeff, thanks for the five star review. We’re glad that you feel good about the way we provided service to you and look forward to working with you for years to come."
Profile photo of Jeaneene Hopkins

Jeaneene Hopkins

January 23, 2025

5  out of  5
rating by Jeaneene Hopkins
"We have been with State Farm for years. The exemplary of going above and beyond for there customers is top notch!! The entire team is awesome and we are glad that we are covered if anything ever arises!! 10 Gold Stars 🌟"
We responded:
"Jeaneene, We are very excited in receiving such a fine review for Matt Ricchini - State Farm Insurance Agent. Our team tries very hard to delight our customers and your review affirms that we are doing a good job. Thanks you for your loyalty and this glowing review. "
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Gemma Nguyen

January 13, 2025

5  out of  5
rating by Gemma Nguyen
"It was very informative and details."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
Profile photo of Gabby Chavez

Gabby Chavez

December 20, 2024

5  out of  5
rating by Gabby Chavez
"Jamie was very helpful and explained to me my new insurance policies and the knowledge of what they cover ."
We responded:
"Hey Gabby! We appreciate you and your five star review. You are 100% spot on, Jamie does an awesome job of helping people get better informed about their insurance options. Thanks for choosing the Ricchini agency!!"
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Charles oxner

November 14, 2024

5  out of  5
rating by Charles oxner
"Team Ricchini helped me navigate the property damage that was caused by hail. Out standing job Thank you."
We responded:
"Chuck, thank you for the five star review. I know you’ve been working with Nicole on your claim and we appreciate your patience. This has been a wild year and we know that not everything is moving quickly. Thank you for being our customer. "