State Farm® Insurance Agent Matt Ricchini
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Alonda Bollenbacher
March 3, 2026
5
out of
5
rating by Alonda Bollenbacher
"They are awesome! Every time I call they are very helpful."
We responded:
"Alonda, it’s great to hear that you feel so positive about our insurance agency. Please keep calling us and we’ll keep answering the phone and answering all your questions for you."
Kaiden Jeffrey
March 3, 2026
5
out of
5
rating by Kaiden Jeffrey
"Always answer in a short amount of time, they answer all the questions I have"
We responded:
"Hi Kaiden! We appreciate you and your review. Thank you for allowing us to serve you with the best insurance at competitive prices. "
Elizabeth Peck
February 27, 2026
5
out of
5
rating by Elizabeth Peck
"Tom was Absolutely professional and kind and knowledgeable. Treated me with complete kiindness… Tom not Matt …Tom"
We responded:
"Elizabeth, Thank you for your trust and for the five star review. We will pass along to Tom your kind words about him. We love having him here because he is such a kind man. You are appreciated. Blessings to you."
Jesse McCullough
February 26, 2026
5
out of
5
rating by Jesse McCullough
"kylie is an amazing agent , super helpful and knows her stuff"
We responded:
"Jesse, we are so pleased to hear that Toni went above and beyond when assisting you! Thank you for your kind words and for choosing Matt Ricchini State Farm Agent! -Matt"
Daniel Mahan
February 26, 2026
5
out of
5
rating by Daniel Mahan
"By far the best experience I've had with an agent. All other staff are wonderful and easy to work with. Highly recommend!!!"
We responded:
"Daniel, all of us at the office appreciate your five star review and wonderful comments about the way we’ve been able to serve you. Thank you."
Meghan Petersen
February 18, 2026
5
out of
5
rating by Meghan Petersen
"I am 30 and still learning all the ins and outs of car insurance and claims. The team at Matt Ricchini State Farm especially Tom and Kylie were super helpful in explaining the details and going about the process of filing a claim, working with a repair shop, filing a supplemental, and understanding the pay outs. It was reassuring to have people on my side and walking me through each step so I could make informed decisions."
We responded:
"Hi Meghan! I am thrilled to hear that the team members at my office were able to support you and to provide you with information that helped you get your claim completely processed. Thank you for being our customer. We do appreciate you."
Jarrod Johnson
February 17, 2026
5
out of
5
rating by Jarrod Johnson
"Matt’s State Farm office has always been top notch. We have been working with him and his team for quite some time now, and we have never been disappointed. His team is one of honesty, integrity, and transparency…something that we value highly seems to be more difficult to come by these days. That is precisely why Matt and his team stand out, and I would recommend them in a heartbeat."
We responded:
"Thank you Jarrod. We appreciate your comments. "
Heather Paine
February 16, 2026
5
out of
5
rating by Heather Paine
"Matt’s office is the best they are all so helpful and so pleasant to work with. I feel like they really look out for our best interests."
We responded:
"Thank you for the nice review. We love seeing comments like yours. We consider it our pleasure to serve you and your family. "
JANELLE
February 10, 2026
5
out of
5
rating by JANELLE
"This company is very good when you need help! Kylie is the person that always helps me when I need it. She definitely deserves more than 5 stars 🌟 They are also very good at helping you after accidents. I lost my first Honda due to that and they made sure to get my replacement! Love them!"
We responded:
"Janelle, I’m so thrilled to hear about your experience with our company. Please send your family and friends so we can get them an amazing experience too. 😀"
Lisa Rybar
January 22, 2026
5
out of
5
rating by Lisa Rybar
"I can not say enough about State Farm/Matt Ricchini and his staff, they are the epitome of what customer service should be!! Thank you!"
We responded:
"Lisa, All of us at the office love seeing your comments in this review! Thanks for allowing us to serve you and your family and provide you with an excellent insurance plan. "
BC Clark
January 14, 2026
5
out of
5
rating by BC Clark
"Amazing customer service. More importantly the staff knows how to make each customer feel like they are the one. This particular staff member (Kylie) at Team Ricchini took time to go over every policy, answer every question and made me feel assured this was the right place to be for the last xx number of years. So grateful that they care as much as I do about my insurance needs. Thank You State Farm(Matt)."
We responded:
"BC, Your comments mean so much to me! I know Kylie was thrilled to see your review. Thanks for sharing. "
Marie odekirk
January 13, 2026
5
out of
5
rating by Marie odekirk
"I enjoy dealing with this office! Everyone is super friendly. They do everything in their power to fix any issue I’ve ever had. I enjoy when they call and tell me when my insurance is going to go down!"
We responded:
"Marie, thank you for the five star review. We’re also very thankful that you are a loyal customer and we look forward to continuing to serve your needs for a long time."
zach s
January 13, 2026
5
out of
5
rating by zach s
"Been a customer of statefarm at this location for about a year now, and I would recommend them to anyone who is need of auto/ renters insurance. My monthly payment is affordable, the staff is responsive and always there for me when I need help or have any insurance questions. Looking forward to keeping statefarm for a very long time."
We responded:
"Zach, I love to hear that you are enjoying doing business with us. We look forward to serving your needs for a long time too. "
Katie Clark
December 19, 2025
5
out of
5
rating by Katie Clark
"Matt and his team are very helpful! Tom was easy to work with and very responsive!"
We responded:
"Katie, we appreciate your review and working with the team. Tom will be thrilled to hear how pleased you are. Will you let us know if you need help with anything else? Thank you for letting us serve as your good neighbors! 😊"
Laura H
December 19, 2025
5
out of
5
rating by Laura H
"I have worked with the Matt Ricchini team for a few years now and I really feel like they genuinely care about me and my family. Most recently I have been working with Kylie - she is professional, kind, and knowledgeable. The team is great about answering all my questions and getting back to me in a timely manner when I leave a message."
We responded:
"Hi Laura, We’re grateful to have you as a customer. We thank you for your feedback! It’s our pleasure to assist you with your auto, home, life, and all your insurance needs. If there is anything else we can do to help, please let us know! -Matt & Team!"
Jada Matson
December 19, 2025
5
out of
5
rating by Jada Matson
"Very helpful and pleasant to talk with!"
We responded:
"Hi Jade! We are delighted to know you had a great experience with our State Farm office. If you ever need help in the future, please reach out to us again. We are here to help! "
Nick Smith
December 19, 2025
5
out of
5
rating by Nick Smith
"Takes a second to figure out the office spot, but its a cool place, helpful people and they have a great mascot!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
Jace Bell
December 12, 2025
5
out of
5
rating by Jace Bell
"Tom was very helpful in my experience getting car insurance!!!"
We responded:
"Jace, thanks for trusting my team and I to help you with your car insurance! We are here to help in the future for whatever risks you may have. Thank you for trusting us!!!"
Alyson Narveson
December 12, 2025
5
out of
5
rating by Alyson Narveson
"Matt's team at State Farm is excellent! Kylie and Matt are very responsive and I like that I can text the office; an added convenience. I recently refinanced my home mortgage and Kylie kept me updated on the conversations she was having with the new mortgage company. She went above and beyond to help answer questions that the mortgage company or I had during the process. It is evident that Matt's team really cares about their clients experience."
We responded:
"Hello Alyson and THANK YOU for your glowing 5 star review! One of our goals is to provide our customers with an excellent experience. It warms my heart to read your review and know that my team has kept you happy. We appreciate you and love being your Good Neighbor. :)"
Treesje Wallin
November 26, 2025
5
out of
5
rating by Treesje Wallin
"When I was searching to switch insurance companies, they went the extra mile to give us the best service, and the best rates. Their communication and services are outstanding."
We responded:
"Treesje, We always strive to go beyond what is needed to take great care of our customers. We are thrilled you chose us and we look forward to providing you excellent experiences in the future. Welcome to our team! "
Kristi Close
November 19, 2025
5
out of
5
rating by Kristi Close
"I have worked with Matt Ricchini’s team for years and have always been treated with respect and given the best service. They have comparative pricing and steer you in the best direction!"
We responded:
"Kristi, Thanks for sharing your experience with our insurance team. We always have respect for customers and focus on recommending what is best for them. Thanks for loyalty too. -Matt"
Kevin Hensel
November 19, 2025
5
out of
5
rating by Kevin Hensel
"Tom provided quick, efficient answers to my questions."
We responded:
"Hello Kevin! We always try our best to be responsive and accurate. You are welcome to ask questions anytime!!"
Janelle Shere
November 13, 2025
5
out of
5
rating by Janelle Shere
"State Farm is happy to reach out if you have a change in rates. My favorite calls are the ones when rates drop."
We responded:
"Janelle, thank you for your loyalty over the years. You know you can rely on us to communicate with you and Matt. It would be great if rates dropped more. Either way we will be able to prepare you in advance of the changes coming. "
Melissa Godberson
November 11, 2025
5
out of
5
rating by Melissa Godberson
"Great customer service 👍"
We responded:
"Hi Melissa! Thanks for the comment about our customer service. You’ve been with us for a long time and I appreciate you. I also love to see five stars from you. ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ "
S Brink
November 10, 2025
5
out of
5
rating by S Brink
"Kylie provided great service. She is super helpful in providing information and answering questions. She is also very patient and pleasant to talk to."
We responded:
"Stephan, It was good to see you in the office today. I'm thrilled the you were able to work with Kylie. She provides great service because she cares. We are lucky to have her on our team. Thanks for your trust in our company and buying your insurance from us. We appreciate you. -Matt"