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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Meghan Petersen

February 18, 2026

5  out of  5
rating by Meghan Petersen
"I am 30 and still learning all the ins and outs of car insurance and claims. The team at Matt Ricchini State Farm especially Tom and Kylie were super helpful in explaining the details and going about the process of filing a claim, working with a repair shop, filing a supplemental, and understanding the pay outs. It was reassuring to have people on my side and walking me through each step so I could make informed decisions."
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Jarrod Johnson

February 17, 2026

5  out of  5
rating by Jarrod Johnson
"Matt’s State Farm office has always been top notch. We have been working with him and his team for quite some time now, and we have never been disappointed. His team is one of honesty, integrity, and transparency…something that we value highly seems to be more difficult to come by these days. That is precisely why Matt and his team stand out, and I would recommend them in a heartbeat."
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Heather Paine

February 16, 2026

5  out of  5
rating by Heather Paine
"Matt’s office is the best they are all so helpful and so pleasant to work with. I feel like they really look out for our best interests."
We responded:
"Thank you for the nice review. We love seeing comments like yours. We consider it our pleasure to serve you and your family. "
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JANELLE

February 10, 2026

5  out of  5
rating by JANELLE
"This company is very good when you need help! Kylie is the person that always helps me when I need it. She definitely deserves more than 5 stars 🌟 They are also very good at helping you after accidents. I lost my first Honda due to that and they made sure to get my replacement! Love them!"
We responded:
"Janelle, I’m so thrilled to hear about your experience with our company. Please send your family and friends so we can get them an amazing experience too. 😀"
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Lisa Rybar

January 22, 2026

5  out of  5
rating by Lisa Rybar
"I can not say enough about State Farm/Matt Ricchini and his staff, they are the epitome of what customer service should be!! Thank you!"
We responded:
"Lisa, All of us at the office love seeing your comments in this review!
Thanks for allowing us to serve you and your family and provide you with an excellent insurance plan. "
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BC Clark

January 14, 2026

5  out of  5
rating by BC Clark
"Amazing customer service. More importantly the staff knows how to make each customer feel like they are the one. This particular staff member (Kylie) at Team Ricchini took time to go over every policy, answer every question and made me feel assured this was the right place to be for the last xx number of years. So grateful that they care as much as I do about my insurance needs. Thank You State Farm(Matt)."
We responded:
"BC,
Your comments mean so much to me! I know Kylie was thrilled to see your review. Thanks for sharing. "
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Marie odekirk

January 13, 2026

5  out of  5
rating by Marie odekirk
"I enjoy dealing with this office! Everyone is super friendly. They do everything in their power to fix any issue I’ve ever had. I enjoy when they call and tell me when my insurance is going to go down!"
We responded:
"Marie, thank you for the five star review. We’re also very thankful that you are a loyal customer and we look forward to continuing to serve your needs for a long time."
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zach s

January 13, 2026

5  out of  5
rating by zach s
"Been a customer of statefarm at this location for about a year now, and I would recommend them to anyone who is need of auto/ renters insurance. My monthly payment is affordable, the staff is responsive and always there for me when I need help or have any insurance questions. Looking forward to keeping statefarm for a very long time."
We responded:
"Zach, I love to hear that you are enjoying doing business with us. We look forward to serving your needs for a long time too. "
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Katie Clark

December 19, 2025

5  out of  5
rating by Katie Clark
"Matt and his team are very helpful! Tom was easy to work with and very responsive!"
We responded:
"Katie, we appreciate your review and working with the team. Tom will be thrilled to hear how pleased you are. Will you let us know if you need help with anything else? Thank you for letting us serve as your good neighbors! 😊"
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Laura H

December 19, 2025

5  out of  5
rating by Laura H
"I have worked with the Matt Ricchini team for a few years now and I really feel like they genuinely care about me and my family. Most recently I have been working with Kylie - she is professional, kind, and knowledgeable. The team is great about answering all my questions and getting back to me in a timely manner when I leave a message."
We responded:
"Hi Laura, We’re grateful to have you as a customer. We thank you for your feedback!
It’s our pleasure to assist you with your auto, home, life, and all your insurance needs. If there is anything else we can do to help, please let us know!
-Matt & Team!"
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Jada Matson

December 19, 2025

5  out of  5
rating by Jada Matson
"Very helpful and pleasant to talk with!"
We responded:
"Hi Jade! We are delighted to know you had a great experience with our State Farm office. If you ever need help in the future, please reach out to us again. We are here to help! "
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Nick Smith

December 19, 2025

5  out of  5
rating by Nick Smith
"Takes a second to figure out the office spot, but its a cool place, helpful people and they have a great mascot!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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Jace Bell

December 12, 2025

5  out of  5
rating by Jace Bell
"Tom was very helpful in my experience getting car insurance!!!"
We responded:
"Jace, thanks for trusting my team and I to help you with your car insurance! We are here to help in the future for whatever risks you may have. Thank you for trusting us!!!"
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Treesje Wallin

November 26, 2025

5  out of  5
rating by Treesje Wallin
"When I was searching to switch insurance companies, they went the extra mile to give us the best service, and the best rates. Their communication and services are outstanding."
We responded:
"Treesje, We always strive to go beyond what is needed to take great care of our customers. We are thrilled you chose us and we look forward to providing you excellent experiences in the future. Welcome to our team! "
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Kristi Close

November 19, 2025

5  out of  5
rating by Kristi Close
"I have worked with Matt Ricchini’s team for years and have always been treated with respect and given the best service. They have comparative pricing and steer you in the best direction!"
We responded:
"Kristi,
Thanks for sharing your experience with our insurance team. We always have respect for customers and focus on recommending what is best for them.
Thanks for loyalty too. -Matt"
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Kevin Hensel

November 19, 2025

5  out of  5
rating by Kevin Hensel
"Tom provided quick, efficient answers to my questions."
We responded:
"Hello Kevin! We always try our best to be responsive and accurate. You are welcome to ask questions anytime!!"
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S Brink

November 10, 2025

5  out of  5
rating by S Brink
"Kylie provided great service. She is super helpful in providing information and answering questions. She is also very patient and pleasant to talk to."
We responded:
"Stephan, It was good to see you in the office today. I'm thrilled the you were able to work with Kylie. She provides great service because she cares. We are lucky to have her on our team. Thanks for your trust in our company and buying your insurance from us. We appreciate you.
-Matt"
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Kaylee Michalski

November 5, 2025

5  out of  5
rating by Kaylee Michalski
"Matt Ricchini’s office has been stellar from the beginning! I met with Jamie a year ago and saved money switching to this insurance company. I also have way better coverage. When I need to make changes or have questions, they are very helpful and easy to reach. Everyone is very pleasant and nice to deal with. Recently I dealt with Kylie and found out I could save more on my auto insurance and she was very knowledgeable and helped me out. I highly recommend this office!"
We responded:
"Thank you for taking the time to share your State Farm story. I'm glad to know you have had great experiences with more than one person. If you ever have any questions or need assistance, we’re here to help! "
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Steven Tomasso

November 4, 2025

5  out of  5
rating by Steven Tomasso
"Rochell was incredible, she helped me work through a tough problem with autopay. I really appreciate your help today. Thank you!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
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Kristin Pint

October 30, 2025

5  out of  5
rating by Kristin Pint
"Kylie was very helpful in answering all my questions about our new teenager being added to the policy!"
We responded:
"Kristin, We appreciate you and your allowing us to serve your family with effective insurance.
Kylie will love your comments about her efforts. Thank you!!"
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Amy DeMeo

October 29, 2025

5  out of  5
rating by Amy DeMeo
"Rochelle was fabulous!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Brandon Fokken

October 23, 2025

5  out of  5
rating by Brandon Fokken
"Jamie was awesome! It’s because of her knowledge and prompt assistance that my family was able to purchase our home! She quoted us nearly half of what every other home owners insurance company was quoting and was able to save us an additional 45% after we got our new roof installed! Forever grateful for State Farm."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
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Brandi Wilke

October 21, 2025

5  out of  5
rating by Brandi Wilke
"Matt's team is always amazing and very helpful! I will always recommend them!"
We responded:
"Brandi!, We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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HAIWEI ZHAI

October 20, 2025

5  out of  5
rating by HAIWEI ZHAI
"I had a great experience with Kalie. Very friendly people are working here."
We responded:
"Thank you Haiwei. We appreciate you giving us a 5-star review.
My team and I are happy to be your good neighbor! "
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Candy Slavens

October 1, 2025

5  out of  5
rating by Candy Slavens
"Jamie was very informative and patient with me! It’s my first time finding insurance coverage on my own! I was very pleased with my car insurance! State Farm also beat out three other companies for my homeowners as well. Very great staff and I’m pleased so far!😊"
We responded:
"Candy,
It’s great to read about your experience with Jamie. She is excellent at helping customers get great protection and lots of discounts.
We are all glad you’re on the team. Welcome aboard!!"