State Farm® Insurance Agent Matt Ricchini
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Craig Rotermund
May 13, 2026
"Having insurance & dealing with insurance issues is something that is always a hassle, however, this office has shown me how much nicer it can be. Everyone has been a pleasure to work with, but I do have to say that Kylie has been exceptional in every way. Her communication & caring responsivenes have made it very clear that switching to Matt Ricchini State Farm was an excellent choice."
"Craig, thank you not only for the five star review but for the comments that you’ve made. We consider it a very important responsibility as a local provider to help people understand their choices and options so that when they make the decisions to protect what matters to them, they do it with a clear understanding of what happens on a claim day. Thank you again for the review. I look forward to meeting you."
Dominic Bucci
May 13, 2026
"I've been working with Matt for 10 years now, always a pleasure to deal with and he is very helpful when it comes to shopping for coverage. I have multiple policies with Matt and his team have explained my coverages on each policy in detail leaving me with no questions as to what is covered on my vehicles."
"Dominic, it’s always good to get your feedback. Thank you. Your loyalty over the years is greatly appreciated"
Melissa Riggs
May 8, 2026
"It was a pleasure working with Kylie! She made the process quick and easy."
"Melissa, thank you for leaving us a review about your experience with our office. It is our goal and our expectation that all employees do things in a manner that gives you an excellent experience. i’m thrilled that you had a great experience with Kylie. I’m sure she’ll be thrilled to hear about your review."
Vivian Kvam
May 4, 2026
"Kylie was wonderful to work with. She made the process simple and was so friendly on the phone. She was patient as we considered options. Highly suggest call for your car insurance needs."
"Thank you Vivian. I appreciate you and Troy. We are glad to have loyal customers like the two of you. "
Christian Thiede
April 30, 2026
"Dustin and everyone I have dealt with have infinitely exceeded my expectations! Such a straight forward, no-pressure experience and on top of it I saved thousands per year when switching from USAA (for better coverage with a lower deductible). Would give them 6 stars if I could."
"Christian, I am thrilled to read your remarks about exceeding your expectations. We hope to deliver an excellent experience to every customer. Thank you for your trust and confidence in Team Ricchini"
My ranged10
April 30, 2026
"he’s probably good at his job but not a good man"
"Good morning “My ranged10”. I’m not sure what is meant by your comment. I’d be happy to discuss any of your concerns if you’d call our office. "
Nathan Denny
April 21, 2026
"Dustin did an awesome job finding new rates for a vehicle we were searching for and to inform us of a discount to our premiums. Service has always been excellent here."
"Nathan, I appreciate you leaving us a review, especially with the comments that the service is always excellent here. As the owner of the business, I strive to hire people who can deliver at an excellent level and give you an excellent experience. Thank you for the feedback. I appreciate you."
Melissa Godberson
April 20, 2026
"Great customer service 👍"
"Hi Melissa! Thanks for the comment about our customer service. You’ve been with us for a long time and I appreciate you. I also love to see five stars from you. ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ "
Carl Fletcher
April 20, 2026
"They worked with me to get a fair and reasonable price."
"Karl, I am super excited for you that we found a way to keep your prices fair without cutting the great coverage we provided you for all these years. Thank you for your patience in the process. We appreciate you."
Jada Matson
April 17, 2026
"Very kind and helpful figuring out my car problems!"
"Hi Jade! We are delighted to know you had a great experience with our State Farm office. If you ever need help in the future, please reach out to us again. We are here to help! "
megan breigh
April 16, 2026
"Dustin was very personable. I was dreading getting this done but he made it easy. I feel relieved & confident moving forward with my new policies. Thank you!!"
"Megan, thanks for the compliments about Dustin. He’ll be happy you feel better. Please let us know if you need any other insurance or financial services assistance. Welcome to the team! "
Amanda Bragg
April 14, 2026
"I had a great experience with my agent reaching out to me with a price quote that was much more reasonable than what I had been paying. I have always had good luck with State Farm coverage!"
"Amanda, Great coverage doesn’t always cost a lot more. Under the care of a skilled professional, we save a lot of people money without cutting their coverages. Thanks for your business."
Tim Boyte
April 12, 2026
"Needed to remove car and add a new car to insurance."
"Hello Tim! Thank you for lying on us to continue to provide service for your auto insurance. We appreciate you. I hope you have many years of enjoying your new car. "
Nickki Johnson
April 8, 2026
"Kylie is the best EVER! Her customer service is personable and knowledgeable! She truly cares about her customers, which is few and far between. She is such a great asset to the firm! Keep it up Kylie. We need you! FIVE STARS!"
"Niccki, We love hearing from happy customers like you. Nicole was so excited to hear that you called “the best”. Thanks for your loyalty and your feedback !"
Brad Hockabout
April 3, 2026
"Team Ricchini is wonderful!! 5-star service and 5-star savings/pricing!!"
"Thanks for the compliments Brad. We are all very happy that you have an extremely high satisfaction level with our office."
melissa cantu
March 27, 2026
"Dustin is the BEST!!! He took his time with us. Walked us through our policies, and answered our questions very thoroughly. Will always request him from now on. Incredible customer service."
"Melissa, it’s great to hear you had an excellent experience with Dustin. Thanks for your loyalty and the nice review. "
Paris
March 24, 2026
"this agency is so sweet and informative! Dustin messaged me recently and asked about my insurance. it was my first time switching on my own, he was kind, welcoming and friendly. I've never had any problems with state farm and their prices are always fair!"
"Paris, thank you for taking the time to write such a nice review! We appreciate you and look forward to working with you. "
Sara Hancock
March 19, 2026
"Very friendly agents! One of the best insurance offices I’ve worked with. Always incredibly responsive. Decreased my price over $100 when I switched to them!"
"Sarah, thanks for the five star review. Isn’t it great getting the best insurance the industry has to offer and we save you $100? Stay in touch and you’ll probably see your rates. Go down a little bit more later in the year. We just love good drivers."
Tony Poma
March 16, 2026
"Great Service"
"Thank you Tony! We love serving hard working people like you. "
Rocky Houghtaling
March 11, 2026
"Dustin was great to talk to. He was very informative and answered every question I had in a friendly manner. Great experience!"
"Rocky, I am thrilled to hear that you’ve had such a great experience with my newest team member. It is part of our process to help people like you make well informed decisions and always be responsive when I asked a question. Thank you for the review and the feedback on Dustin’s performance."
Grant Rice
March 5, 2026
"Kylie is always quick to pick up the phone and very pleasant to deal with. She and her office make the frustrations of insurance a lot easier to deal with. I recommend them to everyone!"
"She’s a pretty awesome person! And we all love having her around. Thanks for the five star review Grant."
Alonda Bollenbacher
March 3, 2026
"They are awesome! Every time I call they are very helpful."
"Alonda, it’s great to hear that you feel so positive about our insurance agency. Please keep calling us and we’ll keep answering the phone and answering all your questions for you."
Kaiden Jeffrey
March 3, 2026
"Always answer in a short amount of time, they answer all the questions I have"
"Hi Kaiden! We appreciate you and your review. Thank you for allowing us to serve you with the best insurance at competitive prices. "
Elizabeth Peck
February 27, 2026
"Tom was Absolutely professional and kind and knowledgeable. Treated me with complete kiindness… Tom not Matt …Tom"
"Elizabeth, Thank you for your trust and for the five star review. We will pass along to Tom your kind words about him. We love having him here because he is such a kind man. You are appreciated. Blessings to you."
Jesse McCullough
February 26, 2026
"kylie is an amazing agent , super helpful and knows her stuff"
"Jesse, we are so pleased to hear that Toni went above and beyond when assisting you! Thank you for your kind words and for choosing Matt Ricchini State Farm Agent! -Matt"