State Farm® Insurance Agent Matt Ricchini
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Nickki Johnson
April 8, 2026
"Kylie is the best EVER! Her customer service is personable and knowledgeable! She truly cares about her customers, which is few and far between. She is such a great asset to the firm! Keep it up Kylie. We need you! FIVE STARS!"
"Niccki, We love hearing from happy customers like you. Nicole was so excited to hear that you called “the best”. Thanks for your loyalty and your feedback !"
Brad Hockabout
April 3, 2026
"Team Ricchini is wonderful!! 5-star service and 5-star savings/pricing!!"
"Thanks for the compliments Brad. We are all very happy that you have an extremely high satisfaction level with our office."
melissa cantu
March 27, 2026
"Dustin is the BEST!!! He took his time with us. Walked us through our policies, and answered our questions very thoroughly. Will always request him from now on. Incredible customer service."
"Melissa, it’s great to hear you had an excellent experience with Dustin. Thanks for your loyalty and the nice review. "
Paris
March 24, 2026
"this agency is so sweet and informative! Dustin messaged me recently and asked about my insurance. it was my first time switching on my own, he was kind, welcoming and friendly. I've never had any problems with state farm and their prices are always fair!"
"Paris, thank you for taking the time to write such a nice review! We appreciate you and look forward to working with you. "
Sara Hancock
March 19, 2026
"Very friendly agents! One of the best insurance offices I’ve worked with. Always incredibly responsive. Decreased my price over $100 when I switched to them!"
"Sarah, thanks for the five star review. Isn’t it great getting the best insurance the industry has to offer and we save you $100? Stay in touch and you’ll probably see your rates. Go down a little bit more later in the year. We just love good drivers."
Tony Poma
March 16, 2026
"Great Service"
"Thank you Tony! We love serving hard working people like you. "
Rocky Houghtaling
March 11, 2026
"Dustin was great to talk to. He was very informative and answered every question I had in a friendly manner. Great experience!"
"Rocky, I am thrilled to hear that you’ve had such a great experience with my newest team member. It is part of our process to help people like you make well informed decisions and always be responsive when I asked a question. Thank you for the review and the feedback on Dustin’s performance."
Grant Rice
March 5, 2026
"Kylie is always quick to pick up the phone and very pleasant to deal with. She and her office make the frustrations of insurance a lot easier to deal with. I recommend them to everyone!"
"She’s a pretty awesome person! And we all love having her around. Thanks for the five star review Grant."
Alonda Bollenbacher
March 3, 2026
"They are awesome! Every time I call they are very helpful."
"Alonda, it’s great to hear that you feel so positive about our insurance agency. Please keep calling us and we’ll keep answering the phone and answering all your questions for you."
Kaiden Jeffrey
March 3, 2026
"Always answer in a short amount of time, they answer all the questions I have"
"Hi Kaiden! We appreciate you and your review. Thank you for allowing us to serve you with the best insurance at competitive prices. "
Elizabeth Peck
February 27, 2026
"Tom was Absolutely professional and kind and knowledgeable. Treated me with complete kiindness… Tom not Matt …Tom"
"Elizabeth, Thank you for your trust and for the five star review. We will pass along to Tom your kind words about him. We love having him here because he is such a kind man. You are appreciated. Blessings to you."
Jesse McCullough
February 26, 2026
"kylie is an amazing agent , super helpful and knows her stuff"
"Jesse, we are so pleased to hear that Toni went above and beyond when assisting you! Thank you for your kind words and for choosing Matt Ricchini State Farm Agent! -Matt"
Daniel Mahan
February 26, 2026
"By far the best experience I've had with an agent. All other staff are wonderful and easy to work with. Highly recommend!!!"
"Daniel, all of us at the office appreciate your five star review and wonderful comments about the way we’ve been able to serve you. Thank you."
Meghan Petersen
February 18, 2026
"I am 30 and still learning all the ins and outs of car insurance and claims. The team at Matt Ricchini State Farm especially Tom and Kylie were super helpful in explaining the details and going about the process of filing a claim, working with a repair shop, filing a supplemental, and understanding the pay outs. It was reassuring to have people on my side and walking me through each step so I could make informed decisions."
"Hi Meghan! I am thrilled to hear that the team members at my office were able to support you and to provide you with information that helped you get your claim completely processed. Thank you for being our customer. We do appreciate you."
Jarrod Johnson
February 17, 2026
"Matt’s State Farm office has always been top notch. We have been working with him and his team for quite some time now, and we have never been disappointed. His team is one of honesty, integrity, and transparency…something that we value highly seems to be more difficult to come by these days. That is precisely why Matt and his team stand out, and I would recommend them in a heartbeat."
"Thank you Jarrod. We appreciate your comments. "
Heather Paine
February 16, 2026
"Matt’s office is the best they are all so helpful and so pleasant to work with. I feel like they really look out for our best interests."
"Thank you for the nice review. We love seeing comments like yours. We consider it our pleasure to serve you and your family. "
JANELLE
February 10, 2026
"This company is very good when you need help! Kylie is the person that always helps me when I need it. She definitely deserves more than 5 stars 🌟 They are also very good at helping you after accidents. I lost my first Honda due to that and they made sure to get my replacement! Love them!"
"Janelle, I’m so thrilled to hear about your experience with our company. Please send your family and friends so we can get them an amazing experience too. 😀"
Lisa Rybar
January 22, 2026
"I can not say enough about State Farm/Matt Ricchini and his staff, they are the epitome of what customer service should be!! Thank you!"
"Lisa, All of us at the office love seeing your comments in this review! Thanks for allowing us to serve you and your family and provide you with an excellent insurance plan. "
BC Clark
January 14, 2026
"Amazing customer service. More importantly the staff knows how to make each customer feel like they are the one. This particular staff member (Kylie) at Team Ricchini took time to go over every policy, answer every question and made me feel assured this was the right place to be for the last xx number of years. So grateful that they care as much as I do about my insurance needs. Thank You State Farm(Matt)."
"BC, Your comments mean so much to me! I know Kylie was thrilled to see your review. Thanks for sharing. "
Marie odekirk
January 13, 2026
"I enjoy dealing with this office! Everyone is super friendly. They do everything in their power to fix any issue I’ve ever had. I enjoy when they call and tell me when my insurance is going to go down!"
"Marie, thank you for the five star review. We’re also very thankful that you are a loyal customer and we look forward to continuing to serve your needs for a long time."
zach s
January 13, 2026
"Been a customer of statefarm at this location for about a year now, and I would recommend them to anyone who is need of auto/ renters insurance. My monthly payment is affordable, the staff is responsive and always there for me when I need help or have any insurance questions. Looking forward to keeping statefarm for a very long time."
"Zach, I love to hear that you are enjoying doing business with us. We look forward to serving your needs for a long time too. "
Katie Clark
December 19, 2025
"Matt and his team are very helpful! Tom was easy to work with and very responsive!"
"Katie, we appreciate your review and working with the team. Tom will be thrilled to hear how pleased you are. Will you let us know if you need help with anything else? Thank you for letting us serve as your good neighbors! 😊"
Laura H
December 19, 2025
"I have worked with the Matt Ricchini team for a few years now and I really feel like they genuinely care about me and my family. Most recently I have been working with Kylie - she is professional, kind, and knowledgeable. The team is great about answering all my questions and getting back to me in a timely manner when I leave a message."
"Hi Laura, We’re grateful to have you as a customer. We thank you for your feedback! It’s our pleasure to assist you with your auto, home, life, and all your insurance needs. If there is anything else we can do to help, please let us know! -Matt & Team!"
Jada Matson
December 19, 2025
"Very helpful and pleasant to talk with!"
"Hi Jade! We are delighted to know you had a great experience with our State Farm office. If you ever need help in the future, please reach out to us again. We are here to help! "
Nick Smith
December 19, 2025
"Takes a second to figure out the office spot, but its a cool place, helpful people and they have a great mascot!"
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "