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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Melissa Godberson

November 11, 2025

5  out of  5
rating by Melissa Godberson
"Great customer service 👍"
We responded:
"Hi Melissa! Thanks for the comment about our customer service. You’ve been with us for a long time and I appreciate you. I also love to see five stars from you. ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ "
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S Brink

November 10, 2025

5  out of  5
rating by S Brink
"Kylie provided great service. She is super helpful in providing information and answering questions. She is also very patient and pleasant to talk to."
We responded:
"Stephan, It was good to see you in the office today. I'm thrilled the you were able to work with Kylie. She provides great service because she cares. We are lucky to have her on our team. Thanks for your trust in our company and buying your insurance from us. We appreciate you. -Matt"
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Kaylee Michalski

November 5, 2025

5  out of  5
rating by Kaylee Michalski
"Matt Ricchini’s office has been stellar from the beginning! I met with Jamie a year ago and saved money switching to this insurance company. I also have way better coverage. When I need to make changes or have questions, they are very helpful and easy to reach. Everyone is very pleasant and nice to deal with. Recently I dealt with Kylie and found out I could save more on my auto insurance and she was very knowledgeable and helped me out. I highly recommend this office!"
We responded:
"Thank you for taking the time to share your State Farm story. I'm glad to know you have had great experiences with more than one person. If you ever have any questions or need assistance, we’re here to help! "
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Steven Tomasso

November 4, 2025

5  out of  5
rating by Steven Tomasso
"Rochell was incredible, she helped me work through a tough problem with autopay. I really appreciate your help today. Thank you!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
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Kristin Runyan

October 30, 2025

5  out of  5
rating by Kristin Runyan
"Kylie was very helpful in answering all my questions about our new teenager being added to the policy!"
We responded:
"Kristin, We appreciate you and your allowing us to serve your family with effective insurance. Kylie will love your comments about her efforts. Thank you!!"
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Amy DeMeo

October 29, 2025

5  out of  5
rating by Amy DeMeo
"Rochelle was fabulous!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Brandon Fokken

October 23, 2025

5  out of  5
rating by Brandon Fokken
"Jamie was awesome! It’s because of her knowledge and prompt assistance that my family was able to purchase our home! She quoted us nearly half of what every other home owners insurance company was quoting and was able to save us an additional 45% after we got our new roof installed! Forever grateful for State Farm."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
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Brandi Wilke

October 21, 2025

5  out of  5
rating by Brandi Wilke
"Matt's team is always amazing and very helpful! I will always recommend them!"
We responded:
"Brandi!, We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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HAIWEI ZHAI

October 20, 2025

5  out of  5
rating by HAIWEI ZHAI
"I had a great experience with Kalie. Very friendly people are working here."
We responded:
"Thank you Haiwei. We appreciate you giving us a 5-star review. My team and I are happy to be your good neighbor! "
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Candy Slavens

October 1, 2025

5  out of  5
rating by Candy Slavens
"Jamie was very informative and patient with me! It’s my first time finding insurance coverage on my own! I was very pleased with my car insurance! State Farm also beat out three other companies for my homeowners as well. Very great staff and I’m pleased so far!😊"
We responded:
"Candy, It’s great to read about your experience with Jamie. She is excellent at helping customers get great protection and lots of discounts. We are all glad you’re on the team. Welcome aboard!!"
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Sarah Lawyer

September 25, 2025

5  out of  5
rating by Sarah Lawyer
"I called and left a message about my homeowners insurance. Tom called me back and was very pleasant to talk to. He was knowledgeable and answered all of my questions. He gave multiple recommendations for companies to evaluate my house. Thank you, Tom, for great service!"
We responded:
"Hey Sarah, it is great to know that the team is keeping you and your entire family happy. Thanks for allowing us to help you with all your insurance needs. We appreciate you."
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Chad Sideris

September 22, 2025

5  out of  5
rating by Chad Sideris
"We've been working with this State Farm for a long time and it has generally always been easy. Today, I had a quick call with the team and we were able to get my new vehicle added and save me some money at the same time. My only criticism is how much they call about life insurance when I have it, but pretty sure that just doing their job."
We responded:
"Hey Chad! I’m glad the team did a great job of taking care of your immediate needs today. We are probably not ever going to apologize about asking about life insurance because that’s one of those things that if we don’t have it right at claim time there’s no going back and changing it like we can with a car. I hope All is doing well with your family. Tell Nicole I said hello."
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Robert Cook

September 19, 2025

5  out of  5
rating by Robert Cook
"Tom got me the requested insurance cards in a timely manner."
We responded:
"Robert, thanks for the feedback. I get excited when I read that my team provides timely and responsive service to our loyal customers like you. Thank you for the review and thank you for your loyalty. "
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curtis Boyd

September 18, 2025

5  out of  5
rating by curtis Boyd
"I have had very good results with applying for bonded titles for older vehicles that I have bought. Tom is great with communication and got my paperwork expedited."
We responded:
"Curtis, Thanks for the five star review my friend. We enjoy having you come in the office and look forward to continuing to help you with your insurance needs."
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Atlas Williams

September 17, 2025

5  out of  5
rating by Atlas Williams
"Very good service and amazing at replying fast if you have questions or anything! Highly recommend!"
We responded:
"Atlas, thank you for the five star review. It is a part of our mission to provide excellence service and give our customers options they don’t normally receive in our industry. We’re glad that you are happy with the service we provide you and look forward to doing business with you for a very long time. Thank you again and just know that we appreciate you."
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Joe Dolenc

September 5, 2025

5  out of  5
rating by Joe Dolenc
"Great help and friendly service"
We responded:
"Joe! Thank you for the review and the positive feedback. I appreciate you! Please let me know if we can help you with anything else. -Matt"
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GoblinMuncher

September 2, 2025

5  out of  5
rating by GoblinMuncher
"Lovely gal and very friendly and helpful! Kylie is awesome!"
We responded:
"Thanks for giving us a nice review. "
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Sydney Raszler

August 29, 2025

5  out of  5
rating by Sydney Raszler
"Team Ricchini was very helpful throughout the whole process. They made it easy to switch over to State Farm and ensured I was getting what I needed. They spoke clearly making sure I understood everything and worked in a very timely manner."
We responded:
"Sydney, I’m excited to hear you had such an exceptional experience. I will share this with the team. They will be pumped! Thank you! "
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Michael Keene

August 27, 2025

5  out of  5
rating by Michael Keene
"Matt’s team has always kept me informed without any problems or hassle and quick to help when needed. They’ve been great to work with. Their service has been fantastic and their knowledge is unsurpassed."
We responded:
"Hello Mike! It was nice of you to leave us a review. I’ll let the team know that you’ve given them a huge compliment. Thanks for your loyalty. "
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Brandi Trumble

August 27, 2025

5  out of  5
rating by Brandi Trumble
"They have been so helpful whenever I call or need information"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Robert Wiley

August 21, 2025

5  out of  5
rating by Robert Wiley
"Always enjoy coming into your office, everyone is so nice and friendly, Tom was very helpful and went into detail about what he was going to do to help us. We especially enjoy seeing boss dog, he is so nice. Have a wonderful day"
We responded:
"Thank you for reviewing our State Farm office, Bob! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to your next visit to the office. Give Carolyn a big hug for me. we look forward to continuing to serve all of your insurance and risk management needs."
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Kenneth Tyree

August 12, 2025

1  out of  5
rating by Kenneth Tyree
"Had my roof replaced last year by contractor they recommended. Had multiple issues with contractor and contractor was out a few times but did not fix some issues and other issues were not fixed to code. Went with another roofer from their recommendations to fix issues. Now I have a roof leak and after thousands in repairs I’m going to be replacing the roof that isn’t even a year old out of pocket. This time I’ll be using a roofer that isn’t one they recommend. Contacted people in his office twice in the last two weeks asking them to remove these roofers from their recommended roofers and was told I would receive a response last week but I did not. I’m switching agents Matt called after I left the review. He wanted me to work with the company to have my roof fixed by then even though they have already been out multiple times and I still have issues. He would not remove them from his recommended roofer list and asked me to change my one star review."
We responded:
"Kenneth, I've received a firm commitment from the roofer on our list of trusted resources: They will come out and repair your new problem at no charge to you and work with you on a plan to resolve all the past issues. All they need is your permission to come to your house. I'd request you contact me or them to arrange a day and time to start working on a resolution together. - Matt"
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John Beadleson

August 12, 2025

5  out of  5
rating by John Beadleson
"Everyone that works for Matt, and the state farm team. The communication and the professionalism has been awesome."
We responded:
"John, I’m excited to hear you feel this way. Thanks for the review. "
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Alison Raszler

August 7, 2025

5  out of  5
rating by Alison Raszler
"Kylie and the whole team are super great to work with! Would highly recommend!"
We responded:
"Alison, Thank you for leaving Kylie and our team if I start review. We look forward to working with you helping you manage risks recover when the unexpected happens and realizing your dreams. Please don’t hesitate to ask us if there’s any area of specific interest you on our help with."
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Kate Henderson

July 25, 2025

5  out of  5
rating by Kate Henderson
"Jamie is absolutely a god sent we called her to get a home insurance quote and she had it back to us very quickly! She understand and listens to her clients. Easy to reach and answered all our silly questions! I’d 100% recommend working with Jamie and the crew at Matt’s office."
We responded:
"Kate! We are thrilled to hear you had such a wonderful experience with Jamie. I’m sure when I pass the word along to her she will be equally as excited. Thank you for the five star review and we look forward to delivering more and more excellent experiences for you and your family. Thanks for being part of our team."